Fault call-out
$140
first half hour on site
- An A-Grade electrician at your door
- Repair priced before we carry it out
- Photos of what was found
Then $35 per 15 minutes. Parts are listed on the invoice.
Electrician in Preston and the inner north Faults found. Power back on. Price first.
- A-Grade electricians
- Call-out price$140 first half hour
Fenwright is a small crew of A-Grade electricians based in Preston. Ring and an electrician answers, tells you what it is likely to cost and books a time. Urgent faults are seen the same day on weekdays.
No power or a burning smell after hours? The phone is answered until 9 pm for urgent faults.
Tell us what is going on
When the power is out
- Check first
- Are the neighbours out too?
- Fault call-out
- Same day on weekdays
- Call-out price
- $140 first half hour
Burning smell or sparks? Keep away from the switchboard and call us. If there is a fire, call 000.
- Price agreed before any work starts
- Certificate of Electrical Safety issued
- 12-month workmanship warranty in writing
- Price agreed first
You get the price in writing before we start. It only changes if you ask us to do more.
- A certificate for the work
A Certificate of Electrical Safety is issued for our work, as Energy Safe Victoria requires.
- Photos of what we found
We photograph the fault or the old board, so you can see what was wrong and what we did about it.
- Written warranty
Our workmanship is warranted in writing for 12 months. Parts carry the maker's own warranty.
What we do
The work we do most
Six jobs that make up nearly all of our week. Each one has a starting price and a page that explains what is involved.
- 01from $1,650
Switchboard upgrades
Old fuses out, circuit breakers and safety switches in, with every circuit tested and labelled.
- 02from $140
Fault finding and repairs
Tripping switches, dead power points and flickering lights traced to the cause and repaired.
- 03from $190
Power points and lighting
Extra power points where you need them, LED downlights, outdoor lights and ceiling fans.
- 04from $160
Safety switches and smoke alarms
Safety switches added to unprotected circuits, and hard-wired smoke alarms fitted or replaced.
- 05from $1,200
EV charger installation
A wall charger on its own circuit, sized to what your house supply can actually deliver.
- 06$240 fixed
Rental electrical safety checks
The two-yearly electrical safety check Victorian rentals need, with a written report for your records.
How it works
From phone call to power on
Four steps, and you know the price before the second one is finished.
- 01
Call or send the details
Tell us what is happening and where. A photo of the front of your switchboard helps a lot.
- 02
Get the likely cost
For most jobs we can give a price or a price range on the phone. Faults start with the call-out fee.
- 03
We do the work
An A-Grade electrician arrives in the booked window, confirms the price on site, then gets on with it.
- 04
Tested and certified
We test the work, show you the photos, and send the Certificate of Electrical Safety with the invoice.
Prices
Know the price before we start
Faults are charged by time because nobody knows the cause yet. Everything else is one fixed price in writing.
Fixed-price job
Best value$190
from, for a new power point
- One written price for the whole job
- Parts and labour included
- Certificate of Electrical Safety
- 12-month workmanship warranty
Power points, lighting, safety switches, switchboards and chargers.
Rental safety check
$240
fixed, per property
- Safety switches trip tested
- Smoke alarms tested and dated
- Report sent to you or your agent
The two-yearly electrical check, with a written report.
All prices are in AUD and include GST. Your final price is confirmed in writing before any work starts. Switchboard upgrades start at $1,650 and EV charger installs at $1,200 plus the charger.
From customers
What people said afterwards
Safety switch kept tripping every night around 2 am. They traced it to the defrost heater in the garage fridge in about forty minutes and charged the call-out only. No talk of a new switchboard.
Had the old fuse board replaced before we moved in. Power was back on by 3 and every switch is labelled, even the one for the shed. Certificate turned up by email a few days later.
I manage two rentals for my mum and had no idea the checks were due. They sorted the times with both tenants and sent a report for each. One smoke alarm was past its date and they replaced it on the spot for the quoted price.
Questions
Asked before most bookings
Straight answers on cost, timing, licences and what happens on the day.
Q.01How much does it cost to get an electrician out?
A fault call-out is $140 including GST, which covers travel and the first half hour on site. After that it is $35 per 15 minutes until the fault is found. Once we know the cause you get a price for the repair before we do it. Planned work such as power points, lights and switchboards is quoted as one fixed price, so there is no call-out fee on top.
Q.02How soon can you come out?
For a fault, ring before 2 pm on a weekday and we will be there the same day. Saturday mornings we take urgent calls as they come. Planned jobs such as new power points or a safety check are usually booked within the week. A switchboard upgrade or an EV charger is typically one to two weeks out, because we check the supply and order parts first.
Q.03Do you give fixed prices?
Yes, for anything we can see or measure before we start: power points, lighting, safety switches, smoke alarms, switchboards, chargers and rental checks. The price is in writing and it is what you pay unless you ask us to add something. Fault finding is the exception. Nobody knows the cause yet, so the search is charged by time and the repair is then priced before we do it.
Q.04Are you licensed and insured?
Yes. The work is carried out by A-Grade electricians and Fenwright Electrical is a Registered Electrical Contractor in Victoria. We hold public liability insurance. Registration details and a certificate of currency are available on request before we start, and you are welcome to ask for them.
Free advice
Worth knowing about your wiring
What we tell customers at the front door, written down. Nothing here asks you to touch wiring.
- 3 min read
What to do when your safety switch keeps tripping
A tripping safety switch is doing its job. Here is how to work out what set it off without touching any wiring, and the point where you stop and ring an electrician.
Read the post - 3 min read
How to tell if your switchboard is due for an upgrade
You can judge the age of a switchboard from the front, with the cover left on. What ceramic fuses, a missing test button and a warm smell each tell you.
Read the post - 3 min read
What an EV charger install involves at an older house
Whether an older home can take a wall charger comes down to three things: how much supply it has, the limits of single phase, and how far the cable has to run.
Read the post
Where we work
Preston and the suburbs around it
We stay close to home so a same-day fault call is a promise we can keep.
- Preston
- Reservoir
- Thornbury
- Northcote
- Coburg
- Heidelberg
- Fairfield
- Ivanhoe
- Monday to Friday
- 7:00 am to 5:30 pm
- Saturday
- 8:00 am to 1:00 pm
No power or a burning smell after hours? The phone is answered until 9 pm for urgent faults.
Something not right with the power?
Call and talk to an electrician, or send the details and we will ring you back the same business day.