Leaks and burst pipes
If water is coming through a ceiling or out of a wall, turn it off at the meter and call us. If you are not sure how, we will talk you through it on the phone. Once we arrive we find where the leak starts, which is often not where the water shows up, and repair the pipe or fitting properly. For hidden leaks we pressure test the lines to narrow it down before anyone cuts into a wall.
What is included
- Help over the phone to isolate the water
- Leak tracing and pressure testing
- Repair or replacement of the failed pipe or fitting
- Photos you can pass to your insurer or landlord
- A water pressure check, in case high pressure caused it
Signs you need this
- A water bill that has jumped for no clear reason
- The meter still turning with every tap off
- Damp patches, bubbling paint or a musty smell
- A hissing sound in the wall when no water is running
- Bulging or rusty braided hoses under a sink
How we do it
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Stop the water
We isolate the leaking line so the damage stops, and get the rest of the house back on where we can.
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Find the source
We trace the leak back to the pipe, joint or hose that failed, using a pressure test if it is hidden.
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Repair and test
We replace the failed section, turn the water back on and check the repair under full pressure.
Got a leak, a blockage or no hot water?
Tell us what is happening and we will call you back to book a time. The price is agreed in writing before any work starts.